Shipping
We offer Free Shipping on our orders.
You can use the "Track My Order" function from the top of the page / menu to track your package using either the Order # or tracking number sent to you via email.
Average Shipping Times
Australia - 1 to 7 days
International - 5 to 12 days (depending on where you’re located)
Shipping times are subject to change depending on season and demand. Please refer to shipping information at checkout for the most up-to-date shipping guidelines.
Returns, refunds and damaged goods
Once opened, due to hygenic and sanitary reasons we cannot offer a refund on this product. However, if this is unopened and sealed we can offer you a Change of Mind return up to 90 days in line with the Refund Policy.
Once your product has been received, you will be refunded to your original form of payment after deducting any Restocking fees.
Please check your payment with your payment provider for the estimated timeframes to process the refund (we typically see this reflecting within 5 to 10 business days for most providers)
If you have any concerns please don't hesitate to email us at support@glammer.com.au
